TrustedForm certification on every lead
TrustedForm is the industry standard for TCPA consent certification. It generates an independent TrustedForm certificate showing when a prospect submitted a form and agreed to be contacted. MakeForms integrates directly with ActiveProspect TrustedForm, generating complete certificates on every form submission.
What TCPA exposure looks like without consent certification
How TrustedForm works, step by step
Every TrustedForm certificate exists to answer one question: Can you prove this prospect agreed to be contacted? Let’s break it down to understand how TrustedForm works.
The problem it solves
The TCPA requires businesses to have written consent before making telemarketing calls. From the consumer's perspective, this ensures they aren't contacted without permission. In the situation, a prospect says they never agreed to be contacted, the burden of proof falls on you. TrustedForm provides that proof by creating an independent record of consent in the form of a certificate at the moment a lead submits a form.
What the certificate captures
When a prospect submits a form with TrustedForm enabled, ActiveProspect independently captures: the exact timestamp, the prospect's IP address, their browser and device info, a full session replay showing every click, and — crucially — the exact consent language they saw and agreed to. The certificate is hosted independently by ActiveProspect and tamper-evident.
How MakeForms works with TrustedForm
TrustedForm is an ActiveProspect product, and you continue to use your own ActiveProspect account and subscription. MakeForms handles the integration. Enable TrustedForm with a single toggle and every submission generates a complete TrustedForm certificate automatically. Certificate IDs are passed directly into your CRM, and unlike many form builders, TrustedForm works correctly across multi-step forms.
One toggle to generate TrustedForm Certificates
You bring your ActiveProspect account and we handle the integration behind the scenes. Now you can enable TrustedForm on any form with one click.
Enable TrustedForm with one toggle
No API configuration needed
TrustedForm works on multi-step forms
All the steps of the form journey captured in a single certificate
Certificate IDs sent to your CRM automatically
TrustedForm certificate IDs are included with every lead sent to HubSpot, Salesforce, GoHighLevel, or any webhook integration.
TrustedForm that doesn’t break on multi-step forms
Most TrustedForm implementations rely on a JavaScript snippet that fires when a page loads. That works fine for single-page forms, but multi-step forms often load new content dynamically as the user progresses. On platforms like Typeform, Jotform, and Heyflow, this can result in a broken TrustedForm certificate that captures only part of the submission journey. In some cases, the consent language isn't captured at all, making the certificate less useful. MakeForms solves the TrustedForm multi-step problem by triggering the integration after the entire form experience is complete, ensuring the full session is captured through your ActiveProspect account.
Complete certificate on every submission
Every step of the form journey is included in a single TrustedForm certificate.
Consent language captured correctly
Whether consent appears on the final step or confirmation screen, it is included in the certificate generated through ActiveProspect.
Built for multi-step forms
Designed specifically to avoid the broken TrustedForm issues common on dynamic form experiences.
Tested with ActiveProspect
The integration is designed to work with your existing ActiveProspect subscription and supports complete multi-step form tracking.
Agencies running TrustedForm on MakeForms.
I needed a PIPEDA compliant form maker that could handle single forms for multiple clinic locations. I had a couple of development requests in order for it to meet our needs. The development was quick, and exactly what we asked for.
The tool focus on data security and is 100% GDPR compliant and for those like us who work with sensitive data this is a must! In addition to this, the tool is truly complete, we have tried several competitors but of all, this is the best.
I must say that it is not just another alternative to existing form generators: it is the specific solution for every need and stands out from all the others for its design and functionality.
TrustedForm questions, answered.
What is TrustedForm?
Do I need TrustedForm?
What is a TrustedForm certificate?
How does TrustedForm work on multi-step forms?
Do I need an ActiveProspect account to use TrustedForm with MakeForms?
Is TrustedForm included in MakeForms?
Why do lead generation agencies use TrustedForm?
Every lead. TrustedForm certified. TCPA-defended.
Book a 15-minute demo. We'll show you TrustedForm in action — enable it, submit a test lead, pull the certificate, and show you exactly what gets forwarded when a TCPA dispute arrives.